Venkata Gajawada
- Total activity 978
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 528
Articles
Recent activity by Venkata Gajawada-
Integrate with Carrier Lynx
-
Safety Licenses
-
Software Licenses
-
Alert Configuration
-
Missed Alerts
-
SMS Terms and Conditions for Alerts
-
Waiting Time Exemption
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...